Returns Policy

Does the product not meet your wishes, is there something wrong with the delivery? Or did you order the wrong item?
You can return your product(s) in their original condition and undamaged packaging within 14 days! Please read the steps below carefully and download the return form

  1. check whether the product and packaging are undamaged
  2. print out the returns form and fill it in completely
  3. prepare the package for shipment and ensure that the return form is included in the package
  4. Send the package and make sure it has sufficient postage

Please note: enter the correct contact and order details for quick processing.

We do not take back damaged and/or already mounted products!!

Shipping costs for exchange parts to and from MotoXshop are always borne by the customer. If you have any questions and/or uncertainties, please see our general terms and conditions.