Shipping and delivery

Deliver

The delivery of your order is done exclusively by our partner PostNL. PostNL ensures a fast and safe delivery throughout the Netherlands and Belgium. MotoXshop charges €8.55 shipping costs for all packages as standard, so that your order can be shipped safely and quickly with PostNL. The shipping costs for Belgium are €11.95 and always require a signature for receipt.

Do you want your package delivered within or outside the EU?

We ship worldwide. Shipping costs vary by country and are calculated when entering the shipping address of the order.

Shipping Policy

We strive to ship your order as soon as possible. However, we wait until all items in your order have been received, in order to ship the order in one go and as sustainably as possible.

Track your order

When we have packed your package and the status of your order has changed, you will receive the track & trace code from us to follow your package. From this moment on, PostNL takes over the responsibility for your package, and you can set your own delivery preferences on the PostNL website.

Are you not at home? Then decide for yourself where and when we (re)deliver your package or pick up your package yourself at a pick-up point. In this way, we ensure together less unnecessary kilometers and CO2 emissions.

Shipments to Belgium must always be signed for upon receipt.

Expected delivery time

When we can deliver your order from our own warehouse, it is often shipped the same day. When (one or more of) the items have to be ordered from our parts warehouse in Austria, the delivery time is on average 1-3 working days.

In some cases, the items are also not immediately in stock in the spare parts warehouse in Austria. The missing item will automatically be placed in your name in the backorder. We will inform you about this by e-mail to discuss what to do, and whether we will proceed to a partial delivery.

Did you not receive an update from us? Then we will wait until all products have arrived in our warehouse, so that we can deliver the complete order to you at once. The delivery time is then 4-10 working days.